Effective Date: 30 Aug 2025
At Kingston Smiles NY, we are committed to making our dental services and website accessible to everyone, regardless of ability. Whether you’re visiting our dental office at 1105 Locust St, Kingston, NY 12401, or browsing our website at www.kingstonsmilesny.com, we strive to create an inclusive, barrier-free experience for all patients and users.
Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 and to comply with the Americans with Disabilities Act (ADA) to ensure digital and physical accessibility across every point of interaction.
Our Commitment to Digital Accessibility
At Kingston Smiles NY, we understand that a truly patient-centred experience begins with accessible communication, whether it happens in person or online. That’s why we are fully committed to ensuring that every individual, including those with physical, sensory, or cognitive disabilities, can confidently access our website and the vital information it provides.
Our digital accessibility efforts are guided by the belief that no patient should be excluded from understanding their care options or receiving information due to a preventable technological barrier. From booking appointments and reading about dental services to locating our practice and contacting our team, every step on our website is designed to be inclusive and easy to navigate.
We aim to support users with a wide range of accessibility needs, including but not limited to:
- People using screen readers and other assistive technologies
- Individuals with limited mobility or dexterity who rely on keyboard-only navigation
- Patients with visual impairments or low vision who need high contrast and larger text
- Users with cognitive or learning disabilities who benefit from a simplified structure and plain language
- Visitors who may experience temporary accessibility needs due to injury or device limitations
Digital inclusion is not a one-time effort; it’s an ongoing responsibility. We continuously assess our web environment to identify areas for improvement and adopt best practices that help us move closer to full compliance with WCAG 2.1 Level AA standards. This includes examining our color schemes, text readability, navigation logic, alt tags, and form structure for accessibility gaps.
We are also mindful of evolving technology and new assistive tools, and we welcome user feedback to help us develop our digital accessibility practices. Everyone should be able to engage with their dental provider online, and we are here to ensure that’s always possible.
Website Accessibility Features
We are continually enhancing our site to support assistive technologies and user ease. Current features include:
- Screen Reader Compatibility: Our content supports standard screen readers like JAWS, NVDA, and VoiceOver with structured headings and descriptive links.
- Keyboard Navigation: The entire website can be navigated using a keyboard alone, with logical tab orders and visible focus states.
- Alt Text for Images: All meaningful images include alternative text descriptions to assist visually impaired users.
- High Contrast Design: We use readable fonts, high-contrast color schemes, and clean layouts to support users with low vision or color blindness.
- Simplified Navigation: Our intuitive structure and consistent layout help users with cognitive disabilities easily find information.
- Accessible Appointment Forms: Form fields are clearly labelled, and error messages are screen reader-friendly for usability across devices and platforms.
Continuous Improvement
We recognise that accessibility is ongoing. We routinely:
- Please review our website using accessibility testing tools and user feedback
- Update content and code to align more closely with WCAG 2.1 Level AA standards
- Train our team to uphold inclusive design practices and prioritise access in all digital updates
Physical Accessibility at Our Practice
Our office at 1105 Locust St, Kingston, NY 12401, is designed to accommodate all patients, including those with mobility and communication needs. On-site accessibility features include:
- Wheelchair-Accessible Entry: Ramp access and wide doorways are available throughout the clinic.
- Accessible Parking: Reserved spaces are located close to the entrance for easy access.
- Spacious Waiting Areas: Designed to accommodate wheelchairs and service animals comfortably.
- Assisted Communication Support: Staff assistance and written instructions are available. Sign language interpreters may be arranged upon request with advance notice.
When booking your appointment, please let us know of any specific accommodations you may require. We’re here to help.
Inclusivity for All Patients
Whether you’re a new patient researching services or a returning visitor managing your care, we aim to make your journey smooth and inclusive at every touchpoint. At Kingston Smiles NY, you’re welcomed with respect and care, regardless of age, ability, or background.
Share Your Feedback
Your feedback helps us grow. If you encounter a barrier on our website or in our office, or have suggestions to improve accessibility, we invite you to contact us:
Kingston Smiles NY
đź“Ť 1105 Locust St, Kingston, NY 12401 (Find us on Maps)
📧 Email: kingstonsmilesny@gmail.com
📞 Phone: 845‑336‑5855
We aim to respond to accessibility inquiries within two business days. If you need materials in alternative formats (e.g., large print, digital text, audio), we will do our best to accommodate your request promptly.
Third-Party Services
Some functionality on our website may rely on third-party platforms (such as online maps or embedded forms). While we strive to choose accessible tools, we cannot guarantee full accessibility of external content. If you encounter any challenges, please notify us so we can assist you or advocate for improved access on your behalf.
Our Promise
Accessibility is more than a legal requirement; it’s a core value at Kingston Smiles NY. We are dedicated to providing equitable access to dental care, both in-person and online. Thank you for trusting us with your care.
Updates to This Statement
We may revise this Accessibility Statement as we expand services or improve website functionality. All updates will be posted with a new effective date.
Please revisit this page periodically for the most current information.